• QUALITY POLICY: Universal Quality Policy is our promise to you: “The Universal Team is committed to complete customer satisfaction. This commitment and compliance with our quality management system drives continuous improvement in the ways we serve our customers.” • Internal, customer and registrar quality system audits ensure compliance with standards.

 

  • QUALITY IMPROVEMENT: Corrective and Preventive Action (CAPA) ·Engineering Change Review (ECR) ·Risk Analysis Process Verification and Validation (IQ, OQ, PQ) ·Operation Control Plans (OCPs)/ ·Statistical Sampling ·Gage Control and Gage R&R ·Statistical Process Control (SPC) ·Continuous Improvement ·Workforce Empowerment with Training ·Process Failure Mode and Effects Analysis (PFMEA) ·Geometric Dimensioning and Tolerance (GD&T) ·Design of Experiment (DOE) ·Total Preventive Maintenance (TPM) ·Production Part Approval Process (PAPP/First Article Inspection) ·Process Capability Studies (CP, CPK, PP, PPK) ·Third-party Material Testing and Validation